Course Date
1) 6 July 2023
1) 6 July 2023
From 31 December 2022 onwards, cleaning businesses must ensure that all cleaners attain:
(i) one Workplace Safety and Health (WSH) module, AND
(ii) one Core module, Modules are selected from the list of modules endorsed by the TCC. This proposed singular module on Customer Management (Level 1) is one of the core modules.
What learners are able to do after training?
LO 1: Identify common types of trigger in service environment
LO 2: Apply good customer service and meeting customer expectation.
LO 3: Respond to organization’s service recovery
LO 4: Adhere to effective communication and problem-solving technique
8.25 hour(s)
28 SIN MING LANE, MIDVIEW CITY, #02-137 Singapore 573972
Individual Sponsored
Company Sponsored
Union Training Assistant Programme (UTAP)
For Classes commencing on or after 1st Jan 2023
Original Course Fee: $200.00 | Individual Sponsor | Company Sponsored | ||||
Before GST | With GST | Non-SME | SME | |||
Before GST | With GST | Before GST | With GST | |||
Foreigner (Full Course Fee) | $200 | $216.00 | $200 | $216.00 | $200 | $216.00 |
For Singapore Citizens and PRs aged 21 years and above | $100 | $116.00 | $100 | $116.00 | $60 | $76.00 |
For Singapore Citizens aged 40 years and above | $60 | $76.00 | $60 | $76.00 | $60 | $76.00 |
SkillsConnect Code: TGS-2023021731
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